Q::- What do manager do? Also
explain the efficiency and effectiveness in management?
1) Sets objectives. The manager sets goals for the group, and decides what work needs to be done to meet those goals.
2) Organizes. The manager divides the work into manageable activities, and selects people to accomplish the tasks that need to be done.
3) Motivates and communicates. The manager creates a team out of his people, through decisions on pay, placement, promotion, and through his communications with the team.
4) Measures. The manager establishes appropriate targets and yardsticks, and analyzes, appraises and interprets performance.
5) Develops people. With the rise of the knowledge worker, this task has taken on added importance. In a knowledge economy, people are the company’s most important asset, and it is up to the manager to develop that asset. While other management experts may use different words and focus on different aspects of these responsibilities.
Effectiveness:
Effectiveness is the level of results from the actions of employees and managers. Employees and managers who demonstrate effectiveness in the workplace help produce high-quality results. Take, for instance, an employee who works the sales floor. If he’s effective, he’ll make sales consistently. If he’s ineffective, he’ll struggle to persuade customers to make a purchase. Companies measure effectiveness often by conducting performance reviews. The effectiveness of a workforce has an enormous impact on the quality of a company’s product or service, which often dictates a company’s reputation and customer satisfaction.
1) Sets objectives. The manager sets goals for the group, and decides what work needs to be done to meet those goals.
2) Organizes. The manager divides the work into manageable activities, and selects people to accomplish the tasks that need to be done.
3) Motivates and communicates. The manager creates a team out of his people, through decisions on pay, placement, promotion, and through his communications with the team.
4) Measures. The manager establishes appropriate targets and yardsticks, and analyzes, appraises and interprets performance.
5) Develops people. With the rise of the knowledge worker, this task has taken on added importance. In a knowledge economy, people are the company’s most important asset, and it is up to the manager to develop that asset. While other management experts may use different words and focus on different aspects of these responsibilities.
Effectiveness:
Effectiveness is the level of results from the actions of employees and managers. Employees and managers who demonstrate effectiveness in the workplace help produce high-quality results. Take, for instance, an employee who works the sales floor. If he’s effective, he’ll make sales consistently. If he’s ineffective, he’ll struggle to persuade customers to make a purchase. Companies measure effectiveness often by conducting performance reviews. The effectiveness of a workforce has an enormous impact on the quality of a company’s product or service, which often dictates a company’s reputation and customer satisfaction.
Efficiency:
Efficiency in the workplace is the time it takes to do something. Efficient employees and managers complete tasks in the least amount of time possible with the least amount of resources possible by utilizing certain time-saving strategies. Inefficient employees and managers take the long road. For example, suppose a manager is attempting to communicate more efficiently. He can accomplish his goal by using email rather than sending letters to each employee. Efficiency and effectiveness are mutually exclusive. A manager or employee who's efficient isn’t always effective and vice versa. Efficiency increases productivity and saves both time and money.
Efficiency in the workplace is the time it takes to do something. Efficient employees and managers complete tasks in the least amount of time possible with the least amount of resources possible by utilizing certain time-saving strategies. Inefficient employees and managers take the long road. For example, suppose a manager is attempting to communicate more efficiently. He can accomplish his goal by using email rather than sending letters to each employee. Efficiency and effectiveness are mutually exclusive. A manager or employee who's efficient isn’t always effective and vice versa. Efficiency increases productivity and saves both time and money.
Improving Effectiveness:
To improve effectiveness, companies must take the initiative to provide thorough performance reviews, detailing an employee’s weakness through constructive criticism. Managers must make it a point to address effectiveness and explain how an employee’s performance affects the company as a whole. To avoid a workplace full of ineffective employees, companies must hire high-performing employees by weeding out candidates at the recruiting level. Employees are often ineffective because they don’t care about their work or because they don’t possess the skills to contribute. By interviewing candidates, calling references and conducting tests, companies can bring on employees with skills better suited for performing at a high level.
Improving Efficiency:To improve effectiveness, companies must take the initiative to provide thorough performance reviews, detailing an employee’s weakness through constructive criticism. Managers must make it a point to address effectiveness and explain how an employee’s performance affects the company as a whole. To avoid a workplace full of ineffective employees, companies must hire high-performing employees by weeding out candidates at the recruiting level. Employees are often ineffective because they don’t care about their work or because they don’t possess the skills to contribute. By interviewing candidates, calling references and conducting tests, companies can bring on employees with skills better suited for performing at a high level.
Employees and managers are often inefficient because they either don’t know how to be efficient or do not have the necessary tools to perform tasks efficiently. Ways to improve efficiency include meeting with managers and employees to outline ways to implement efficiency in the workplace and asking for opinions on what the workplace is missing. For example, a small business that lacks an employee email system prevents managers from communicating with employees efficiently.
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